Eligibility
Define the condition, time window, exclusions, authorisation process, and destination for every supported market.
DRAFT POLICY
RETURNS MUST MATCH THE PRODUCT TYPE.
This is not legal advice or a final policy. Ready stock, custom builds, pre-orders, damaged freight, and custom artwork may require different handling.
Custom products
Production terms must explain how approved custom configurations and artwork affect cancellation and return rights.
Refund method
Crypto refunds require verified destination details, network, amount, transaction hash, and controlled approval records.